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Gouthaman Karunakaran

Security Program Manager at Meta

London, United Kingdom
linkedin.com/in/gmanka

Professional Summary

Program Manager with over a decade of experience at Meta, specializing in operations, content moderation tooling, trust & safety, third-party security, vendor compliance, and business analysis. Currently ensuring Meta's enterprise systems are secure and reliable while leading employer marketing initiatives to attract top talent.

Experience

Meta

Meta logo - Infinity symbol representing the metaverse company
May 2012 - Present (13 years)

Security Program Manager, Enterprise Engineering

London, UK

Jun 2023 - Present

Program Manager for Windows virtual desktops and Chrome OS hardened endpoints used by Meta and its affiliates. Lead employer marketing initiatives to attract the best talent to Meta.

Business Systems Analyst, Enterprise Engineering

London, UK & Menlo Park, CA, USA

Nov 2019 - Jun 2023

Built processes and facilitated technology delivery to various Meta businesses outsourcing work to third-party vendors, with focus on improving user support and technical documentation. Involved in Identity & Access Management (IAM) and Virtual Desktop Infrastructure (VDI) initiatives.

Outsourcing Project Manager, User Operations

Menlo Park, CA, USA

Mar 2016 - Nov 2019

Led projects enabling efficient and secure content moderation at scale. Migrated support agents from desktop PCs to secure AWS-powered zero clients, managed tech and security readiness for 8+ vendor site launches, and built support infrastructure for vendor escalations.

Systems Project Manager, User Operations

Dublin, Ireland

Jun 2014 - Mar 2016

Managed migration of content moderation workflows from legacy infrastructure to modern review systems available to vendors working for Meta. Ensured systems remained bug-free, secure, and efficient throughout their lifecycle.

Trust and Safety Analyst, User Operations

Hyderabad, India

May 2012 - Jun 2014

Influenced Meta's response to Private Impersonation abuse through content moderation, policy translation, automation building, and UX improvements. Worked with Account Access team to facilitate user account recovery and enhance security.

Freelance Technical Writer

Chennai, India

Jun 2009 - May 2012 (3 years)

Wrote for tech sites including Easy Tweaks and Guiding Tech, achieving 70k+ monthly page views. Featured on Business Insider and MacObserver through content strategy, SEO, and analytics.

Education

Bachelor of Arts - English Literature

Class of 2012

Ramakrishna Mission Vivekananda College

Chennai, India

Core Competencies

  • • Security Program Management
  • • Trust & Safety Operations
  • • Process Design & Automation
  • • Enterprise Infrastructure
  • • Data Analysis & Business Intelligence
  • • Vendor Compliance & Management
  • • IT Program Management
  • • Content Moderation Systems
  • • Requirements Analysis
  • • Technical Writing & Documentation

Languages & Certifications

Languages: English (Native), Tamil (Native)

Technical Projects

Website Analyzer

Side Project

websiteanalyzer.dev

Web application for analyzing website performance and technical metrics.